Pure & Original
Painters
Pure & Original authentic paint is produced with great respect for human and nature.
All products meet the most stringent environmental requirements (VOC < 30) and
are made in a traditional way by a family owned factory using the best ingredients only. The profound and vibrant colors are developed by Pure & Original and made with various natural pigments. Pure & Original, paint you have to experience...
Shipping
How do I find a P&O painter?
We work directly with professional painters and faux finishers. If you are seeking an installer to apply your P&O paint, please visit this link: Qualified P&O Painters
If you are a professional painter, please contact us directly to place a commercial order.
Email: info@pureoriginalusa.com
If you are interested in our Qualified Painters Program, contact: info@pureoriginalusa.com
Do you ship internationally?
No, we only ship within the USA
How long does shipping take?
Depends on the size of your order and your location, we strive to serve you within
2-5 business days.
Do you ship by express?
Yes, Additional fees may apply.
Do you ship to Alaska and Hawaii?
Yes, For shipments to these states, please place your order by email: info@pureoriginalusa.com
This is a foreign product, do I have to pay additional duties or fees?
No, there are no additional fees.
What if my package got damaged?
Although we do our very best to prevent damage, it can occur during shipment. If you receive damaged cans with spoilage of paint, we will arrange a replacement. For filing a claim, we need a clear picture of the damage in the box and pictures of the outside of the outer shipping box from all sides within 24 hours upon received.
Returns
Payment
What are the methods of payment?
We accept Visa and Mastercard. Please contact us for alternative payment methods.
What happens after my payment?
We will process your order as soon as we receive your payment.
Contact
How do I get in contact?
For questions about your order or more information about Pure & Original paint in the USA, please email us at info@pureoriginalusa.com or call 1800 317 5208
Blogger program
What about blogging?
Let us know who are your favorite bloggers. We have a blogger support program to help promote creativity and reward those who inspire us!
Can I return paint?
No, all paint is custom tinted, and therefore it can not be returned.
Dealers program
Warranty
How to become a P&O dealer?
If you are interested in our dealer's program, please contact Comfort and Stuff imports ltd.
Still got questions? Contact us
How does the warranty work?
We offer six months warranty on our products as long as you keep them in the original can,
free of frost.